Frequently Asked Questions

What is CBD?
Cannabidiol (CBD) is one of over a hundred cannabinoids in cannabis. A wide variety of benefits and uses for CBD have been discovered over the years. Since CBD is non-psychoactive, it will not get you high.

How do I take CBD?

The best way to consume CBD oil is to drop the desired amount under the tongue and let it rest for 90 seconds, then swallow the oil. This maximizes absorption into the bloodstream.

Our products have a mild CBD flavor, less overpowering than many other brands. If you find this unpleasant, it can also be added to food or drink, but some of the CBD is lost in the digestive process.

You can also apply CBD to your skin and massage it in slowly. Especially if you sometimes have skin problems, this is recommended in addition to the standard method of intake.

For best results, consistency is the key to success, so daily use is recommended.

What is a good dose to start with?
Our advice is to start with two drops in the morning and two drops in the evening. Continue this for a whole week. Every subsequent week you can then increase with one or two extra drops per dose. Keep increasing the dose slowly until you find your ideal dose.

Should you still not notice anything after a number of increases? Then it may pay off to try a stronger CBD percentage. Suppose you had now tested with 5% KIFF CBD oil, then you may be able to go for the 15% or 30% CBD oil. Start again with a few drops and build up until you are satisfied.

What are the benefits of CBD?
You may have read or heard that CBD is used by people with pain, anxiety, insomnia, fibromyalgia, arthritis, and a wide variety of other conditions.

We regret that due to government regulations we are not allowed to give advice on the use of CBD for specific complaints or conditions. Many studies have been done on the effect of CBD. Our advice is to do your own research or to consult your doctor.

Have KIFF products been independently tested?
All our products have been independently tested by the renowned HanfAnalytik laboratory in Vienna. This applies to all batches produced.

You will find a report from HanfAnalytik on all our product pages. If you specifically want the report for your delivered product, please request this by emailing us at . In your email, state the batch number that can be found on the bottom of the supplied box.

Our products are also tested annually by Arge Canna, with which we have also been able to obtain the AC Tropfen label for quality.

What is the difference between hemp oil and CBD oil?
When comparing hemp oil to CBD oil, the main difference is that the two products come from different parts of the hemp plant. Hemp oil comes from the seeds, while CBD oil can be extracted from the stems and leaves.

Hemp oil is unrefined, while cannabidiol oil is usually highly refined to isolate the plant's most beneficial compounds.

Do the products contain THC? Does it make me high?
We offer both Full and Broad spectrum products. Our Broad Spectrum oils are completely THC free. This means they contain 0% THC (the compound in marijuana that gets you high).

Our Full Spectrum products contain less than 0.2% THC. This is the threshold allowed in most European countries. This amount is still a low amount of THC and should only give you a slight buzz if you take a particularly high dose.

How is our CBD manufactured?
We use the most advanced isolation processes in the CBD industry to provide you with a top quality product. The high CBD hemp genetics we offer have been specially selected and bred based on their extraction efficiency and because they yield both the highest diversity and quality of cannabinoids and terpenes. Our genetics are the product of years of crosses between hemp varieties with the highest CBD content and the lowest THC content.

How much CBD is in a drop?
Our bottles contain 10 milliliters of high-quality CBD oil. Let's take our 3000 milligram CBD bottle as an example. On average, a drop contains 0.05 milliliters of liquid. This means that our product contains 200 drops. 3000 milligrams divided by 200 drops gives us a total amount per drop of 15 milligrams of pure CBD.

My other Kiff oil had a different color?
All our products are completely natural. The time of year when the harvest takes place can change the color. Therefore, the color of our CBD oil can vary slightly from batch to batch.

It may also be the case that there are color differences due to the use of a different carrier oil or added natural terpenes for taste, smell and effects.

How do I store the product?
We must keep this miracle mixture safe or else it may spoil. To do this, it is best to store the product in a cool dark place out of direct sunlight.

Will CBD show up in a drug test?
Different drug tests may look for different substances, but CBD would normally not be tested in a drug test because it is legal and has no or few psychoactive effects, depending on the type of CBD product chosen.

We would recommend that if, for example, you are subject to mandatory drug testing through your work, you check which specific substances are being tested for.

How long does shipping take?
We are able to ship within 1-3 business days within the Netherlands and Belgium.

Do you also sell outside the Netherlands and Belgium?
Yes, we do this through our European website . If you live in the Netherlands or Belgium, you can simply order via .

What is your refund policy?
If for any reason you are not satisfied with the product received, you can report it to us within the first 30 days. If we cannot offer a suitable solution, we will refund the full purchase price excluding shipping costs. Please contact us at

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